Arrival guide
Lisbon Airport Guide: Luggage, Meeting Points & Reliable Transfers
©Lisbon Airport (Humberto Delgado, code LIS ) sits surprisingly close to the city — just 7 km from the center. Here's what families and first-time visitors should know.
Terminal 1 vs Terminal 2
Almost every arriving flight lands at Terminal 1 . Terminal 2 is departures-only for some low-cost carriers, so as an arriving passenger you'll always exit through T1.
After you land · the timeline
- Passport control — 10–30 min depending on the hour (faster for EU citizens).
- Baggage claim — usually 15–25 min after landing.
- Arrivals hall (Gate 5–6) — where private drivers wait with a name sign.
Where to meet your driver
Locate a signposted Meeting Point in the arrivals hall — a signposted area whose access arrangements may change. Confirm the exact location with anyone meeting you and follow the airport’s current signage.
Luggage tips
- Check baggage allowances and vehicle capacity with your chosen operator.
- Travelling with a stroller or surfboard? Check transport arrangements in advance.
- Report missing luggage to your airline’s baggage desk before leaving baggage reclaim.
Choosing onward transport
The metro and bus networks connect the airport with Lisbon. Other passenger transport options have designated pickup arrangements. Check current routes, accessibility, luggage policies and meeting instructions with your chosen operator before travelling.
Transparent rates for 1–4 guests with tolls, insurance, and bottled water included.
Comfortable cabin and trunk space for airport transfers, cruise bags, and day trips.
Child and booster seats provided free of charge upon request when booking.
Plan your private sightseeing
Once settled in Lisbon, explore private sightseeing itineraries shaped around your interests and available time.
